75 bucks for replacing a filter and fluid in the transmission, 850 bucks to tell me to spend more money on what I didn't bring in my vehicle for.
Dear Alexander, We sincerely apologize for any frustration you may have experienced during your recent visit to our shop. We completely understand your concerns regarding the cost of the additional recommendations. At our shop, we prioritize transparency and accuracy when it comes to providing information about necessary repairs and their associated costs. It is important to note that we always require prior approval from our customers before any services or repairs are carried out. If you believe there has been a discrepancy or transgression regarding your services and invoice, we would be more than happy to review them with you. Your feedback is highly appreciated, as it allows us to improve our communication and customer service. We value your opinion and hope to address any issues to ensure your satisfaction. Thank you for taking the time to share your thoughts with us. We genuinely hope for a positive review, but regardless, we are committed to using your feedback to enhance our services. Please feel free to reach out to us if you have any further questions or concerns. Best regards, Melinda @ Just Automotive
- Just Automotive